Terms of Use

Last updated: November 2024

Acceptance of Terms

By accessing and using the Peak-cove website and services, you accept and agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our website or services.

Description of Services

Peak-cove provides guided hiking and wilderness tour services across various locations in Australia. We offer day trips, overnight expeditions, and multi-day treks led by experienced guides.

Booking and Payment

• All bookings are subject to availability and confirmation
• Prices displayed are in Australian Dollars (AUD) and include GST where applicable
• A deposit may be required to secure your booking
• Full payment is typically required prior to the tour date
• Payment methods and specific terms will be communicated during the booking process

Cancellation Policy

• Cancellations made more than 14 days before the tour date may receive a full refund minus administrative fees
• Cancellations made 7-14 days before the tour date may receive a partial refund
• Cancellations made less than 7 days before the tour date are generally non-refundable
• Peak-cove reserves the right to cancel tours due to weather, safety concerns, or insufficient participation, with full refunds provided

Participant Requirements

Participants must:

• Meet the fitness requirements specified for each tour
• Disclose any medical conditions or physical limitations that may affect participation
• Follow all instructions given by guides during the tour
• Wear appropriate clothing and footwear as advised
• Be at least 18 years of age, or accompanied by a responsible adult

Assumption of Risk

Outdoor activities inherently involve risks including but not limited to uneven terrain, changing weather conditions, wildlife encounters, and physical exertion. By participating in our tours, you acknowledge and accept these risks.

Limitation of Liability

To the maximum extent permitted by law, Peak-cove shall not be liable for any indirect, incidental, special, or consequential damages arising from your participation in our tours or use of our services. Our liability shall be limited to the amount paid for the specific tour.

Intellectual Property

All content on this website, including text, images, logos, and design elements, is the property of Peak-cove and is protected by copyright laws. You may not reproduce, distribute, or use this content without our written permission.

Website Use

You agree not to:

• Use the website for any unlawful purpose
• Attempt to gain unauthorised access to our systems
• Interfere with the proper functioning of the website
• Upload malicious code or harmful content

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or practices of these external sites.

Indemnification

You agree to indemnify and hold harmless Peak-cove, its employees, and agents from any claims, damages, or expenses arising from your use of our services or violation of these terms.

Governing Law

These Terms of Use shall be governed by and construed in accordance with the laws of New South Wales, Australia.

Changes to Terms

We reserve the right to modify these Terms of Use at any time. Changes will be posted on this page with an updated revision date. Continued use of our services constitutes acceptance of modified terms.

Contact Information

For questions about these Terms of Use, please contact us at:

Peak-cove
42 Ridgeview Terrace
Katoomba, NSW 2780
Australia

Email: [email protected]